The UK Fast Growing E-commerce Agency

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www.TheGlowingAgency.co.uk is a trading name of JIRAH GROUP LTD (Company No. 14158943), registered in England and Wales. Registered office: 4th Floor, Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB. © [2025] All rights reserved. We offer independent online store consulting, management, and administration. We are not affiliated with Amazon, TikTok, Shopify, or any specific platforms. Results are not guaranteed. Financial numbers are illustrative and not financial advice. Consult your professional advisor.

 

1. Introduction

Welcome to the Glowing Agency App (the "App"). The Glowing Agency ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your data. This Privacy Notice explains how we collect, use, and share your information when you use our App, which integrates with your Amazon Seller Central account. By using our App, you consent to the practices described in this notice.

2. Information We Collect

To optimize your sales and advertising performance on Amazon, our App will collect the following types of data:

• Amazon Seller Central Data:

  • Sales data (e.g., order history, sales volume, product performance).

  • Advertising data (e.g., campaign performance, ad spend, click-through rates).

  • Product listings data (e.g., product titles, descriptions, images, pricing).

  • Inventory data (e.g., stock levels, fulfillment status).

  • Customer data (anonymized and aggregated, we do not collect personal customer data).

• Account Information:

  • Your Amazon Seller Central account ID.

  • Authorized user credentials (to enable API access).

• Usage Data:

  • Information about how you use our App (e.g., features accessed, reports generated).

  • Technical data (e.g., IP address, browser type, device information).

3. How We Use Your Information

We use your information for the following purposes:

• Sales Optimization: To analyze sales data and provide insights for improving your sales performance.

• Advertising Optimization: To analyze advertising data and optimize your ad campaigns for better ROI.

• Reporting and Analytics: To generate reports and provide analytics on your sales and advertising performance.

• App Functionality: To provide and improve the functionality of our App.

• Support and Communication: To provide customer support and communicate with you about our App.

• Security and Fraud Prevention: To protect against fraud and ensure the security of our App and your data.

4. Data Sharing and Disclosure

We may share your information with the following parties:

• Our Team: Your data will be accessible to authorized members of The Glowing Agency team for the purposes described in this notice.

• Service Providers: We may use third-party service providers to assist with data storage, analytics, and other services. These providers are contractually obligated to protect your data and use it only as directed by us.

• Legal Compliance: We may disclose your information if required by law or to comply with legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.  

• Amazon: As the app is designed to work with amazon, certain information is shared with amazon via the Amazon Market place Web Service API, and the Selling Partner API.

• Data Sharing with explicit consent: We will ask for explicit consent before sharing any data with other third parties.

5. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or destruction. These measures include:  

• Encryption of data in transit and at rest.

• Regular security audits and vulnerability assessments.

• Access controls and authentication procedures.  

• Secure data storage and backup systems.

6. Data Retention

We will retain your data for as long as necessary to provide the services described in this notice, or as required by law. You can request deletion of your data by contacting us.

7. Your Rights

You have the following rights regarding your data:

• Access: You can request access to the data we hold about you.

• Correction: You can request correction of any inaccurate or incomplete data.  

• Deletion: You can request deletion of your data.  

• Objection: You can object to the processing of your data.

• Data Portability: You can request a copy of your data in a portable format.  

• Withdraw Consent: You can withdraw your consent at any time.

To exercise these rights, please contact us at [Your Contact Information].

8. Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of any significant changes by posting the new notice on our website or through the App. Your continued use of the App after such changes constitutes your acceptance of the new notice.  

9. Contact Us

If you have any questions or concerns about this Privacy Notice, please contact us at:

The Glowing Agency  admin@theglowingagency.co.uk